General Terms and Conditions (GTC)

1. Scope:
a. The following general terms and conditions (hereinafter referred to as “GTC”) are part of the contract and apply to all services provided by Rsvp Events & More, (Maren Schneider-Wala – “Contractor”) to the customer (hereinafter referred to as “Client”).
Conflicting conditions of the client (consumer or entrepreneur) do not apply, even if the contractor does not expressly object to them.

2. Offers and conclusion of contract:
a. The offers made by the contractor are always subject to change and non-binding. They are only valid for the duration of the period specified in the offer or, if no period is specified, a maximum of 30 calendar days from the creation of the offer.
b. The offer must be confirmed in writing, by signing the field provided for this purpose in the offer or the order confirmation. After express approval by the contractor, a written confirmation by email is also sufficient. This applies, for example, if a client places recurring orders.
c. If an offer is accepted by the client, this constitutes a binding order. If this order is accepted by the contractor within 14 calendar days by means of an order confirmation,
a contract is concluded between the client and the contractor. A contract is also concluded by the client paying the advance invoice or by an official order from a company.

3. Services:
a. The contractual services are based on the order confirmation and the cost estimate/offer.
c. Additional services booked during the event (in writing or verbally) (e.g. extension of the operating time, exceeding the quantities for catering services, staff hours, etc.) will be invoiced with the final invoice.
d. The contractor is entitled to refuse to provide services booked by the client for objectively justified reasons if force majeure or other circumstances beyond the contractor’s control make fulfillment of the contract impossible.

4. Remuneration and payment conditions:
a. The agreed remuneration according to the offer and contract includes the currently applicable statutory VAT and is shown accordingly.
b. An advance payment of 80% of the order volume is due up to 14 days before the start of the event, unless other written agreements have been made according to the order confirmation.
For this purpose, the contractor will send the client an advance payment invoice by email in good time.
c. The final invoice must be transferred to the bank account specified by the contractor in accordance with the payment deadline (immediately after invoicing) in the final invoice.
d. The client is not entitled to withhold payment or to offset it against any claims or objections, unless the contractor has acknowledged the objections or objections so that they have been legally established.
e. If the period of 180 days between order acceptance (order confirmation) and the start of the event is exceeded, the contractor reserves the right to make a price change due to, for example, increased market prices or the statutory minimum wage, but no more than 10%.

5. Permits, ID cards and fees:
a. All permits, fees, parking fees, trade fair and access cards for the contractor’s staff required to provide the contractual services and the resulting costs are borne by the client and are made available to the contractor free of charge.
b. The client is responsible for any fees incurred as a result of musical performances (e.g. GEMA fees, artists’ social security fund, etc.) and releases the contractor from all claims. These fees can also be invoiced to the client via the agency (after agreement).
c. The disposal of any waste generated is generally carried out by the client. If this is not possible for justifiable reasons, the costs for waste disposal will be invoiced by the contractor.

6. Liability and compensation:
a. Claims for compensation against the contractor are excluded unless gross negligence or intent can be proven. This also applies to items provided by the client, as well as potentially occurring damage to the event location resulting from the execution of the order.
b. Liability for damages, regardless of the legal basis (in particular delay, defects or other breaches of duty), is limited to the damage that is typical for the contract and foreseeable.
c. Damage and loss of the contractor’s property caused by the client, their vicarious agents or the guests and participants of the event are borne by the client and will be invoiced to him at the replacement or repair costs.
d. Liability for damages, regardless of the legal basis (in particular delay, defects or other breaches of duty), is limited to the damage that is typical for the contract and foreseeable.
e. All goods, objects, equipment, accessories, furniture and other items brought by the contractor must be protected by the client against any kind of danger, damage or loss and, if necessary, insured. If the security and protective measures that the client must provide are not sufficient, the client is liable.

8. Cancellation conditions:
a. For cancellations up to 6 months before the start of the event, the agency fee will be invoiced according to the order confirmation. Furthermore, the individual cancellation conditions of the booked suppliers apply.

9. Data protection:
a. The client allows the contractor to use their company name, logo, photos and videos of the event as well as
a short description of the event for their own website or social networks, unless the client expressly objects to this.
b. All personal data that the client sends to the contractor will be used exclusively to fulfill the contractual services and for billing purposes. Data will not be sent to third parties.

10. Final provisions:
a. The law of the Federal Republic of Germany applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods.
b. If the client has made the booking with the contractor as a merchant, legal entity under public law or as a special fund under public law, the contractor’s place of business is agreed as the exclusive place of jurisdiction for all claims arising from or based on this contract. The same applies to persons who do not have a general place of jurisdiction in Germany or persons who have moved their place of residence or habitual abode outside of Germany after the conclusion of the contract or whose place of residence or habitual abode is not known at the time the action is brought. c. Should individual provisions of these General Terms and Conditions or the contents of the contract be invalid or contradict statutory regulations, this shall not affect the remainder of the contract. The invalid provision shall be replaced by the contracting parties by mutual agreement with a legally valid provision that comes closest to the economic meaning and purpose of the invalid provision.